As a responsible and professional training centre, we are dedicated in providing the highest level of training.

We have developed the Exam Pass Gurantee and Unlimited Classes Retake Program as an added value service to prove that we are confident in the quality of our training courses. We know how to train people, and we are confident that you can pass the exam once you finish the course.

We offer EXAM PASS Guarantee program with all of the training courses, and we will PAY for the exams that you have not passed! Also, all of our students benefit from the Unlimited Classes Retake Program automatically when they enrol. The Unlimited Classes Retake Program, which allows the student to retake the same course, as many times as you like within 1 year!

Here is how it works:

	1. The student is required to attend all the course sessions with no more than 2 absences from the entire course, otherwise Exam Pass Guarantee becomes invalid.
	2. Once the course has finished the student is required to complete the sample exams and review for the simulation exams.
	3. After the student is comfortable with setting the simulation exams, the student is required to register and sit the simulation exams. The simulation exams are developed to give the student a feel of how real exam look like.
	4. If the student passes the simulation exam with 80% or higher (varies with different courses), he or she can now sit the real exam. If the student did not pass the simulation exam, he can register for the simulation exam again whenever he or she feels comfortable.
	5. If the student fails the real exam, Info Tech Universe will pay for the next examination fee in full. Therefore the student can still take the exam, and he or she do not need to worry about paying for the examination fee again. However, the student will be required to sit the simulation exam again and pass the simulation exam before taking the real exam.
	6. If the student fails the real exam for more than 7 times (varies with different courses), the Exam Pass Guarantee becomes invalid. To illustrate, in the case of MCSE, you need to pass 7 exams for the entire course. Therefore you have total of 7 chances of not passing a real exam regardless of which examination you take.